Terms of Service
These terms of service ("Terms", "Agreement") are an agreement between the website ("Website operator", "us", "we" or "our") and you ("User", "you" or "your").
This Agreement sets forth the general terms and conditions of your use of this website and any of its products or services (collectively, "Website" or "Services").
hotends.com is owned by Hotends LLC.
Limited Right to Use
Hotends LLC solely owns and operates this website. All materials on this website are considered property of Hotends LLC and are protected by copyright laws of the United States. Materials that are viewed, printed, and/or downloaded from this website are to be used only for personal use and may not be used for any commercial purposes. No materials may be copied, reproduced, modified, republished, uploaded, posted, distributed, or transmitted, without prior written consent from Hotends LLC. The use of such materials is strictly prohibited as such unauthorized use may violate copyright, trademark, or other laws.
All communications from you to this website, in the form of emailed comments, questions, or general feedback, will be considered non-confidential and non-proprietary. You agree that any such communications will be deemed the property of Hotends LLC and shall be entitled to full rights of ownership, including without limitation, unrestricted right to use or disclose such communications, for any purpose, without compensation to you.
You agree to indemnify, defend, and hold Hotends LLC harmless from and against any and all third-party claims, liabilities, damages, losses, or expenses arising out of, based on, or in connection with your access and use of this website.
Limitation of Liability
In no circumstances shall Hotends LLC or its suppliers, partners, or affiliates, be liable for any direct, indirect, incidental, or consequential damages including, without limitation, lost revenues, costs of replacement goods, loss or damage to data arising out of the use or inability to use this website, damages resulting from the use of the information or materials presented on this website, whether based on warranty, contract, tort, or any other legal theory even if Hotends LLC or its suppliers, partners, or affiliates, have been advised of the possibility of such damages.
The website is provided by Hotends LLC on an "as available" basis. Hotends LLC makes no warranties of any kind, express or implied, as to the operation of this website, or the information, content, materials, or products included on this site. You agree that your use of this website is at your sole risk. You should not assume that the materials on this website are continuously updated or contain current information. Hotends LLC is not responsible for providing content or materials that have been expired or removed. To the full extent permissible by applicable law, Hotends LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Hotends LLC does not warrant that this site, servers, or email sent from this domain are free of viruses or other harmful components. Hotends LLC will not be liable for any damages of any kind arising from the use of this site, including, but not limited to, direct, indirect, incidental, or consequential damages.
All matters relating to your access and use of this website shall be governed by the federal laws of the United States and the laws of the State of Wisconsin. Any action relating to your use and access of this website shall be brought exclusively in the federal and state courts located in Wisconsin and you expressly agree to be subject to the jurisdiction and venue of such courts.
Shipping and Tracking
See Shipping Rates page.
Sales tax of 5.5% shall be applied to orders placed by residents of Wisconsin, USA, as determined by your shipping address.
Hotends LLC strives to provide up-to-date and accurate product information as communicated through our Products pages. Exact product specifications and component composition are subject to change without notice for the purpose of maintaining or improving product specifications as seen fit by Hotends LLC.
All items are in stock unless otherwise noted in the Store. Out of stock items will ship as they become available. Although Hotends LLC strives to provide accurate dates for backordered items, ETA dates are subject to change.
We will repair or replace any defective product at our discretion. Warranty does not cover cosmetic imperfection, accidental damages, or defects due to mishandling, abuse, or neglect.
Products may be returned for repair or replacement within 14 days from shipment delivery. Item(s) must be unused and in like-new condition. A 15% restocking fee may apply. Buyer must request a Return Merchandise Authorization (RMA) number from Hotends LLC for all returns. Buyer is responsible for return shipping expenses and safe arrival of returned item(s) to Hotends LLC.